The Clayscapes Pottery Family thanks you SO MUCH for your continued support and adapting to our policies as they change daily. Our goal now is to stay open as long as we are allowed so that we can continue to fuel the art community and creative minds. We hope you are staying healthy and safe during this difficult time.
We will be open starting April 8th
... for curbside and shipping orders only ...
(this means no shopping inside)
Tuesday - Friday 10am-4pm
Starting April 8th
Note: Due to increased demand and limited staff - shipping is delayed 4 - 7 business days.
Many of our suppliers are closed for 2 weeks or more - so please be advised that if we are out of an item we will not backorder ... unless you request.
***CLAYSCAPES IS NOT ACCEPTING ANY RETURNS AT THIS TIME ***
How to Place and Pick-Up Curbside Orders
We will be offering curbside orders for people willing and able to come to the store. Again, due to limited staff - please call in your order at least 24 hours prior to picking up so that we have time to prepare and pull your order. We will need a credit card at time of purchase to process payment. Please call us when you arrive. We will ask you for your first and last name and what vehicle you're driving. It may take us a couple minutes to bring your order out. We request that you have your vehicles trunk open with space prepared for your order. It will be up to you to close your trunk as well. Our staff won't be touching or moving items that may be in the way of loading your car.
Online orders are still being processed as usual. *If you want curbside pick up please add discount code STOREPICKUP (all caps). You can find the discount code box on the checkout page, on the right hand side of the page. Please note in customer note section the time you plan on picking up. We need at least 24 hours notice if placing an online order for curbside pick up
Don’t live in the Central NY area - We are still able to ship all products to you!! You may place your order online or over the phone and we will do our best to get your product out to you as soon as possible. Helpful hint: We are able to ship 50# of clay in a large priority box (postage = $20.00)
Clayscapes Pottery Class Update: 4/29/2020
At this time, we will be cancelling our Spring Class Session. If you would like to transfer to the Summer Session which starts in July, please let us know. If you can’t take the Summer Session you may also transfer into the Fall. If you cannot transfer into either session this year, and you have put money towards the Spring Class already, we can give you a refund of what you have paid. We will not be raising the class price in summer anymore so anything you have paid towards the class will transfer evenly.
We know times are rough right now, but we are hoping to open the studio for open studio time as soon as possible. If you would like to come in and get some items off your shelf, please let us know and we will work out a time for you to come in. We are not currently firing work, but when we open for studio time feel free to bring any items you have made in to be fired.
Finally, if you are able to put any money towards your next class we would really appreciate it. Stay safe and we hope to see all of you very soon!